I am an experienced and passionate UX designer with over 10 years of experience working across various creative fields. I have worked in innovative project teams designing and developing software for healthcare, education, government, and lifestyle industries.
I have a strong passion for engaging with customer’s needs and listening to their pain points to design enjoyable experiences. I value putting customers at the forefront of every decision and I’m known for generating creative design solutions. I have experience in both UX design and front-end development. I can think big picture as well as take an iterative detail focussed approach. I’m a relentless problem solver with unquenchable curiosity who can't help but analyse and try to improve everything I see.
User Experience Designer – World Vision Australia (Apr 2022 - Present)
Part of the World Vision Australia team that designed a new accessible portal experience that provides donors with deep engagement with their sponsored children and their communities, thereby shown to achieve increased sponsor retention.
Conducted user research and measured user behaviour.
Evaluated existing products against Web Content Accessibility Guidelines (WCAG) and mentored various teams to begin implementing Level AAA accessibility conformance.
Developed the design system which is now the standard for all new builds.
Created information architecture, wireframes and interactive prototypes.
Wrote test plans for usability testing and facilitated moderated and unmoderated user testing sessions.
Presented insights from user testing data and developed affinity diagrams and in-depth reports to stakeholders.
Presented design solutions to key stakeholders.
Please feel free to contact me for my resume. Thanks!